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Free Shipping On Order above 69$

FAQs

SHOPPING

How can I track my order?

Once your order is placed, you’ll receive a confirmation email with your order details. When your order is shipped, we’ll send you another email with tracking information, including a link to track your shipment in real-time.

To track your order:

  1. Open the shipping confirmation email.
  2. Click the provided tracking link.
  3. You’ll be directed to the carrier’s website where you can view the current status of your delivery.

If you created an account during checkout, you can also log in to your account to view your order status and tracking updates.

If you haven’t received your tracking number or have any issues, feel free to contact us for assistance.

How can I get assistance if I need it?

If you have any questions about size, fabric or anything else, please contact us freely, we will get back within 24 hours.

Or Send us enquiry from the product page

Or Send us email info@darkacademia.us

SHIPPING

What are your shipping options and delivery times?

We offer several shipping options at checkout, including Economy and Premium shipping. Delivery times vary based on your location and the shipping method selected. Please check shipping policy for details

Do you offer free shipping?

Yes, we offer free shipping(Economy) on orders over 69$. Premium Free Shipping for orders over 129$

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us immediately. We’ll do our best to update your address if your order hasn’t been shipped yet. Once shipped, we are unable to make changes.

RETURNS

What is your return policy?

We accept returns within 14 days of receiving your order. Items must be unused, in their original packaging, and with all tags attached. Certain items, such as sale or personalized products, may not be eligible for return.

Do you offer free returns?

We offer free returns for domestic orders in some cases, such as when you receive a defective or incorrect item. For other returns, return shipping fees may apply, which will be deducted from your refund. Please read Return Policy for details

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